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Labisa Official Privacy Policy
Effective Date: December 2024

A legal disclaimer

At Labisa Official, we prioritize your privacy and comply with UK/EU GDPR, CCPA, and other applicable data laws. This policy details how we handle your personal information when you interact with our bridalwear, stitched/unstitched dresses, and related services.

1. Information We Collect

We collect data when you:

  • Place orders (bridal, festive, lawn, winter, or custom designs).

  • Contact us via WhatsApp, email (labisaofficial@gmail.com), or website forms.

  • Subscribe to marketing communications.

  • Browse our website (e.g., cookies, IP address, device details).

Includes:

  • Identifiers (name, email, phone number).

  • Shipping/billing addresses.

  • Measurements (for custom orders).

  • Payment details (processed securely; card numbers never stored).

  • Communications (WhatsApp messages, emails).

2. How We Use Your Information

Your data enables us to:

  • Process orders and manage customizations (e.g., size confirmations via WhatsApp).

  • Ship purchases (tracking via DHL/FedEx).

  • Respond to inquiries and provide customer support.

  • Improve website functionality and user experience.

  • Send marketing emails (only if you opt in). Transactional emails (e.g., order updates) are essential.

3. Third-Party Sharing

We share data only with trusted partners necessary for service delivery:

ServicePurposeData Shared

PayPal/Apple PayPayment processingTransaction details

Shopify PaymentsCheckout processingOrder info, contact details

DHL/FedExShippingName, address, phone number

WhatsApp (Meta)Order confirmations & customizationContact info, messages

No sale of data: We never monetize your information.

2. How We Use Your Information

Your data enables us to:

  • Process orders and manage customizations (e.g., size confirmations via WhatsApp).

  • Ship purchases (tracking via DHL/FedEx).

  • Respond to inquiries and provide customer support.

  • Improve website functionality and user experience.

  • Send marketing emails (only if you opt in). Transactional emails (e.g., order updates) are essential.

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